What’s new in Voice of the Customer version 9.0.823.1 to 9.0.959.8

We are excited to announce that new version of Voice of the Customer for Dynamics 365 (9.0.823.1 – 9.0.959.8) is live on all Geos now. This version of Voice of the Customer is compatible with Dynamics 365 version 8.2 and later. This update includes reliability and scalability improvements. This article describes the features improvements and…

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Release Notes for Field Service and Project Service Automation Update Release 2

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x   We’re pleased to announce the latest update to the Field Service application and Project Service Automation application for Dynamics 365. This release includes improvements to quality, performance and usability, and is…

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Security Enhancements Announcement for Microsoft Dynamics 365 Government

User session timeout  By default, Microsoft Dynamics 365 Government sets a user session timeout of 8 hours. A user is not required to log in with their credentials for up to 8 hours regardless of whether the user was active or inactive.   With the implementation of the Security enhancements: User session and access management, you…

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What’s new for Customer Engagement developer documentation in version 9.0

With the release of Dynamics 365 (online), version 9.0, there are a lot of changes in our developer documentation: New location: https://docs.microsoft.com/dynamics365/customer-engagement/developer/ New name: Developer Guide No more monolithic SDK download Separation and fusion of reference content Client API documentation overhaul Detailed entity documentation New name: Developer Guide A Software Development Kit (SDK) is a…

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Dynamics 365 for Field Service and Project Service Automation Update 4

Applies to: Dynamics 365 v8.2 organization with Project Service Automation(v1.2.1.56), Dynamics 365 v8.2 organization with Field Solution(v6.2.1.38), Dynamics 365 v8.2 organization with Universal Scheduling Solution   With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we recently released an update for Dynamics 365 for Field Service, Dynamics 365 for…

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Out of the Box: What Colors Can I Impact on the Schedule Board?

One common question when doing any Dynamics implementation is around how to change colors. Obviously, Dynamics offers Theming which allows an organization to ensure the system reflects a brand consistent theme. However, there are some additional color controlling features in Dynamics 365. In particular, with a Field Service implementation, people often ask questions on how…

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What’s New for Dynamics 365 Resource Scheduling Optimization v1.5.17284.2 Release

Applies to: Dynamics 365 Organization July Update with Project Service Automation and/or Field Service Solution With the goal of continuously improving quality, performance, usability, and responding to some customer feature feedbacks, we recently released Resource Scheduling Optimization v1.5.17284.2 update, below are the new features and capabilities introduced in this release. NOTE: Resource Scheduling Optimization v1.5.17284.2…

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