New Course Available: Introduction to Microsoft Dynamics® CRM 2011
This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting. Send your partners to the
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The Dynamics CRM Q4 2011 Service update training is now available for Partners
The content is available to your partners via the Partner Learning Center (PLC) at no cost to them.
- Partner Technical Services Product Release Training: Microsoft Dynamics CRM Q4 2011 Service Update – New Features: Outlook Client, Dialogs, Charts, and Data Management – Description: This course will cover new features in the Microsoft Dynamics ® CRM Q4 2011 Service Update. Topics covered include the Outlook Client, Processes and Dialogs, Data Visualizations and Charts, and Data Management Duplicate Detection.
- Title: Partner Technical Services Product Release Training: Microsoft Dynamics CRM Q4 2011 Service Update – New Features: Activity Feeds and Windows Phone – Description: This course will cover the new features in the Microsoft Dynamics ® CRM Q4 2011 Service Update. Topics covered include the new Activity Feeds Solution as well as the Dynamics CRM Mobile application for Windows Phone.
Lisa Crutchfield, Communications and Analytics Project Manager
Worldwide Dynamics, Partner Readiness