How to do Mentions with Activity Feeds

During a group discussion, sometimes we want to call the attention of a specific person. Social networking discussions are no different. In Microsoft Dynamics CRM Activity Feeds, we call this a “mention”. This blog covers the following topics: Why Mention? How we can Mention in the UI Entities we can Mention Mentions through the SDK…

0

Working with Activity Feed using Microsoft CRM SDK

Activity Feeds solution is now released in the Dynamics Market Place and ready to use with the latest Microsoft CRM update. You can use our solution out of the box, but  if you want to customize or further integrate with your application, you can use the latest CRM SDK to access the new entities and…

0

Following and Unfollowing Records in CRM

With the inclusion of Activity Feeds in the latest CRM update, we introduce the concept of “following” records. When you follow a record, you will see updates related to that record appear on your Personal Wall. Here, we will go through the different ways you can follow records in CRM. Note that in order to…

1

Building Your Business Hub: Using the Power of Social for a More Productive Enterprise

Microsoft is entering an exciting new phase for Microsoft Dynamics CRM! Today, we are announcing the general availability of the Microsoft Dynamics CRM November 2011 service update. This release reinforces our commitment to delivering familiar, connected and intelligent experiences to our customers. We encourage you to read more about the release here, but I’d like…

0

CRM 2011 Charts – Charting on Related Records

 This blog demonstrates how to create a chart from data in the current entity alongside data from related entities. Let’s take the following scenario: A Not For Profit Organization is using CRM 2011 to track the pledges and donations made by their donors. Each pledge a donor makes has a Pledge Amount and will have…

1

Update Rollup 5 for Microsoft Dynamics CRM 2011

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 5 on Tuesday, October 25, 2011. The links below point to important information about Update Rollup 5: Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?FamilyID=b9dd0bd7-8b1f-45af-a5ae-ee73a07ec90c Microsoft Knowledge Base Article: http://support.microsoft.com/kb/2567454 Microsoft Update: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2567454 Release Channel Schedule The resources available at these links will be…

1

New Training Resources Available for Microsoft Dynamics CRM

New Course Available: Introduction to Microsoft Dynamics® CRM 2011 This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft…

0

Checklist of Essential Stuff When Building Solutions – A Tester’s Perspective

We as developers and CRM customizers always get excited of the thought of releasing a solution packed with wonderful features that would effectively serve the customer’s needs. When the solution gets handed off to the customer, we are comforted by the fact that when we went through the solution, everything was working perfectly. There are…

0

Microsoft Dynamics CRM’s Mashable Ecosystem to Change Customer Care Market? I think So…

Microsoft Dynamics CRM is making significant investments in our partner ecosystem and our core CRM customer care solution. We provide a powerful yet flexible platform (Microsoft Dynamics CRM and its Customer Care Accelerator) to allow our partners to ‘out-innovate’ the competition. The idea is to work closely with industry leading ISVs and SIs who can…

0

Innovation Abounds – Powered by Microsoft Dynamics CRM

This past week I had the pleasure of joining my good friends from PowerObjects for their PowerConnect event in Minneapolis. This was a gathering of around 200 customers, prospects and employees to wallow in all things Microsoft Dynamics CRM for a day. I was amazed by the innovation I saw around the foundation we provide….

0