We’re pleased to announce that printable versions of both the Microsoft Dynamics CRM 2011 User’s Guide and Microsoft Dynamics CRM 2011 Administrator’s Guide are now available for download on the Microsoft Download Center. These two guides contain all of the Microsoft Dynamics CRM 2011 Update Rollup 3 content we ship to customers within the core Help system.
This represents a big win first for customers who continue to request a printable manual. Secondly, partners and ISVs can use these Word docs as the basis for custom documentation they provide to their customers (a regular request from partners in particular). Finally, this publication fills a gap for the field, who still encounter prospects in search of a CRM solution that includes more “traditional” printable content.
As always, we welcome your feedback on how Content Publishing can continue to produce big wins for customers and for Microsoft Dynamics CRM.