Hello CRM friends. I’m happy to announce that Donation Management for Microsoft Dynamics CRM 2011 has been posted to the Dynamics Marketplace! Donation Management is available in English for the US and Canada right now, and we’re gauging interest levels outside North America.
Though this is branded as a “version 1.0”, in fact the solution builds upon our previous work in the not-for-profit space – formerly known as the “Not for Profit Accelerator” or the “Charity Accelerator”. The older NfP Accelerator is in use by museums, charities, and public broadcasting corporations across North America. Where the former accelerator was restricted to CRM Online, this version works across CRM Online, on-premises, and partner-hosted. It’s now available at no charge for customers of Microsoft Dynamics CRM 2011 or as part of the on-going $9.99/user/month not-for-profit pricing for CRM Online in the United States. Also, you may remember the Dynamics Marketplace from a blog article in 2010.
This solution was built in collaboration with Microsoft Community Affairs and showcases the flexibility and customizability of Microsoft Dynamics CRM 2011. The package re-skins CRM for non-profit organizations to help manage their donation pipeline, memberships, benefits, events, and fundraisers. A future release will also include capabilities to directly track electronic contributions. Also, look for a user guide to ship in the next several weeks – we have the awesome group NPower Seattle lined up to help us craft documentation.
Also, if you know anyone in the charitable space that’s looking for a CRM solution, please point them to http://crm.dynamics.com/ngo first.