Microsoft Dynamics CRM Implementation Guide (4.5.0) Available

I’m pleased to announce that the fifth update to the Microsoft Dynamics CRM 4.0 Implementation Guide (4.5.0) is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide update 4.5.0 contains the following: Over 25 corrections and revisions. Revised content to cover the improvements in…


Channel 9: End of week overview of Dynamics Communities event

Today we are highlighting another of John O’Donnell’s video logs. You might remember his very popular video from last year called Microsoft Dynamics CRM 4.0 : Security with John O’Donnell. During the week of September 14th the Dynamic Communities team ran a successful event in Illinois focusing on Dynamics CRM, Dynamics GP, Dynamics AX and…


Using SQL Server 2008 to Improve Report Resources Management

Today’s guest blog is submitted by CRM MVP Jim Steger of Sonoma Partners. We’ve all had it happen; someone runs a very resource intensive report during the day which slows down the performance of CRM for all the users. This now can happen more frequently with the addition of the Dynamics CRM 4.0 Report Wizard….


Updated Microsoft Dynamics CRM Dev Center

Check out the new look of the Microsoft Dynamics CRM Developer Center. There is new information on just about every tab, pointers to accelerators, whitepapers, and other downloads. Also, take a few minutes to read the latest technical article: Plug-ins, Part 2: Development and Deployment. The Home tab highlights new articles, kits, and other developer-centric…


Provisioning ‘unique names’ changes in Microsoft Dynamics CRM

The Microsoft Dynamics CRM Online November 2009 Service Update will change how we provision unique names. If ISV code makes a certain incorrect assumption about how to talk to CRM Online organizations, it will break for some orgs.  Also, customers setting up an email router will have a minor change to the way they acquire…


Update Rollup 7 for Microsoft Dynamics CRM 4.0 <Revised>

The Microsoft Dynamics CRM Sustained Engineering team will release Microsoft Dynamics CRM 4.0 Update Rollup 7 on Thursday, October 22, 2009. Once the release is available the links below will take you to the necessary information about Update Rollup 7. Microsoft Download Center: Microsoft Knowledge Base Article: General Details about Update Rollup 7…


Troubleshooting Microsoft Dynamics CRM

CRM MVP Aaron Elder contributes this article at TechNet: I’m back for a second article on Microsoft Dynamics CRM (see the first article, "Deploying Microsoft Dynamics CRM 4.0"), with a focus on something I am passionate about—that is, troubleshooting. Troubleshooting Microsoft CRM is not much different than troubleshooting any other n-tier Web application built on…


Connect for Microsoft Dynamics

The Microsoft Dynamics CRM team really is heads down working on the product, planning, researching, and testing. But we find time to take a look at your suggestions sent using Connect for Microsoft Dynamics. Once you have created an account, you can review existing CRM product suggestions and if your favorite one isn’t there, submit…


Microsoft Dynamics CRM: New plug-in development article

We just published another plug-in development article in the Getting Started with Microsoft Dynamics CRM 4.0 SDK article series. Here’s a summary: A plug-in is custom computer code that is compiled and registered with Microsoft Dynamics CRM to change or extend the system’s functionality. This article represents part 2 in a multi-part Getting Started series…


Microsoft Dynamics CRM defined in 30 seconds

Taken from the CRM MVP alias with the quoted MVP’s permissions: Larry: Today at lunch I was asked by a friend what CRM was. I was suddenly at a loss of words. How do you describe a product like Microsoft Dynamics CRM in a 30 second elevator speech to a non-techie business owner? Anyone have…