Microsoft Dynamics Certification (FAQ)


Periodically I get pinged about the process for getting training and certified for Microsoft Dynamics CRM. Certifications help show the expertise in the solutions you provide to your customers. Your customers can feel confident that your employees have the tools and knowledge necessary to ensure a successful implementation and continued technical support of their solution.

Certifications for Microsoft Dynamics™ and related business products can also help your organization maintain a staff of technically skilled individuals, which improves your organization's own productivity and profitability.

Certified employees are more likely to learn, practice, and retain important skills. Partner organizations that encourage certification and hire certified staff can be more confident that they are taking a positive step toward satisfying customers and competing effectively. Internally, a staff of certified employees will enable you to reduce costs by reducing unscheduled downtime and the need for external support.

Another benefit is that when you choose to hire certified candidates, certifications can help you quickly identify qualified resources and streamline the recruitment process. You can also use certifications to motivate staff toward excellence and career advancement.

You can read more at Certifications for Microsoft Dynamics Frequently Asked Questions.



Comments (9)

  1. I’ve got lots of CRM certification content on my blog, including surveys of prep resources, sample practice test questions (I authored them myself), and discussions of each exam. Many people have told me they found it to be a useful resource in preparing for the exams. Here’s a link to the certification category:

    Cheers, Richard Knudson

  2. 365blog says:

    Thanks Richard. There are lots of people asking for assistance in the certification space. Cheers.

  3. Ryno says:

    Thanks Richard!!! Some really nice content on you blog!

  4. David says:

    I cannot view the link you provided. It seems secured.

  5. 365blog says:

    David, it looks like you have to sign in with a Windows Live account (which is free by the way) to veiw that page.

  6. Is Microsoft Dynamics certifications are available now??

    I have done a website about IT Certifications.

    I need to put the information about Dynamics in it.

    so please reply… thanks in advance

  7. Daniel says:

    Wao nice information about Microsoft Dynamics!!!

  8. Dharmendra kumar says:

    microsoft dynamic crm certification

  9. sambasivarao says:

    model papers required for me about ms dynamic crm (mb2 631) Customization and configurations, please help me

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