If you are looking for a convenient way to monitor queues, be sure to read our new article on MSDN, Monitoring Microsoft Dynamics CRM 4.0 Queues with a Windows Sidebar Gadget. It shows you how to use Windows Sidebar, also known as “gadgets”, to monitor the information in Microsoft Dynamics CRM queues. The CRM Queue Gadget application lets you view queue data in a small lockable panel on your Windows Vista desktop. It looks like this:
The article is based on the sample application and the blog that were written by Ake Janedittakarn, a software development engineer on the CRM team. Since the publishing of the blog, Ake moved to Thailand and now works on a different team at Microsoft. You can read Ake’s original blog here: http://blogs.msdn.com/akezyt/archive/2007/08/03/crm-queue-gadget.aspx.