In every CRM application I have ever played with there have been areas I have never been proud to show off to customers or prospects. And adding products to CRM’s Sales Orders has been one of those areas for me in CRM since the products inception.
While it works well in high dollar low transaction environments, it doesn’t work so well in high transaction, low dollar transactions. One of my most recent demos was to a company that did over 50,000 sales orders a day and so working with Daren from Microsoft Consulting Services, he build a REALLY cool too to help them VERY quickly insert items into Microsoft CRM without the normal number of clicks.
Read more at my blog BusinessNone.