Last week we introduced the CRM Notifications Accelerator which is part of the CRM Accelerators for Microsoft Dynamics CRM customers and partners to be released soon. In this final preview article we feature the Business Productivity Accelerator.
Business Productivity Accelerator
The business productivity accelerator is a toolkit of timesaving customizations and workflows for Dynamics CRM 4.0. Here is a subset of the components to be delivered:
- Business data auditing workflows
- Customizations to manage a customer reference program with Microsoft Dynamics CRM 4.0
- Generic service process workflows for complaints management
- Simple integration with web software services such as stock prices, mapping and web search
- Birthday/Anniversary auto-email workflows
There are many other ideas under development for this accelerator and the final list will be communicated at release.