Microsoft Dynamics CRM has been a group on Facebook for almost a year now. With a membership of over 1100, there are always interesting posts, videos, and conversations going on. If you are interested in seeing what social software can do for you, check it out.
Social software can connect you with people and companies doing what you and your company are doing. You can compare experiences, being on the leading edge of change, and avoid certain pitfalls. And the time associated with using Facebook can be tailored by your needs and preferences.