Bio – Tirumal Boppana (KUMAR)


I work for the Technical Sales Assistance Team (TPTS previously) as a Dynamics Technical Lead. I specialize on MS CRM, Dynamics GP and Retail Management System. I have close to 8 1/2 yrs of experience, major part being at MS for close to 5 yrs in GPSD- TPTS (now TSA).


I started my career as Data Center Support at GE, where reducing downtime was a key deliverable. I was an active participation in migrating 3000 users from one physical site to another physical site with minimal down time which was a key accomplishment. At MS I started my career as Support Engineer supporting classic set of products with Exchange & AD as SME before the Dynamics support was introduced and later took the Dynamics stream as a challenge. I was able to hone my skill in 3 different products along with 10 different certifications in the same arena.

Comments (5)

  1. Every once in a while I hear about a company wanting to move from BCM to CRM. This can make sense in

  2. Every once in a while I hear about a company wanting to move from BCM to CRM. This can make sense in

  3. Every once in a while I hear about a company wanting to move from BCM to CRM. This can make sense in

  4. Dear Boppana,

    We are migrating from BCM to Dynbamics CRM 4.0 by using the Data Migration Manager. The problem we are facing is that we can only export two files from BCM in .csv format: Accounts and Contacts. We would of course also need the phone logs, tasks, business notes etc to be migrated to Dynamics.  I have read your post titled ‘Converting from Business Contact Manager to Microsoft Dynamics CRM’. Judging from the comments on this post we are not the only company facing this issue. Can you help us out?

    Best,

    Jaap

  5. Hello Jaap says:

    Unfortunately, we dont have a tool that can migrate the BCM Phone logs, tasks to Dynamics CRM at this time. i would suggest looking for a 3rd party that can do this.

    You can look for the 3rd party at

    http://www.microsoft.com/dynamics/solutionfinder.mspx

    One of the 3rd parties i could recollect on the fly is Scribe but there are more 3rd parties and would recommend searching the tool mentioned above.

    Hope this helps.

    Tirumal Boppana

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