Jürgen Beck is working as an independent consultant, programmer, trainer and author since 1995.
He is a holder of a diploma in commerce with special emphasis on Business Information Systems and graduated 2002 with excellence at the University of Osnabrück in Germany. In the world of Microsoft technologies he is certified as a MCP, MCAD, MCSD.NET, MCDBA, MCIT DBA, MCSE and MCT. He is also a MBS Certified Developer for Microsoft CRM and Microsoft Small Business Specialist.
In November 2006 he wrote the article "E-Mail To Case for free"
You can reach him by E-Mail (Juergen.Beck@ComBeck.de), in the german MSCRM-Community (http://www.mscrm-community.de) and german MSCRM-newsgroup (http://support.microsoft.com/newsgroups).