Bio – Jim Daly


Jim is the manager of the Microsoft CRM SDK Content team. This is the team that writes prepares and publishes content for developers. See our portal at http://crmdevelopercenter.com.

After 8 years teaching in Japan, Jim started working with CRM as a technical support engineer at Onyx in 1998. He moved into the training team at Onyx and then joined another local software company to help with their CRM implementation project. Jim joined Microsoft in 2002 in order to work with Microsoft CRM. He developed training content and certification exams for Microsoft CRM 1.0, 1.2 and 3.0. Jim proposed and developed the first Extending Microsoft Dynamics training course for CRM 3.0.

Since joining the Community and Content Strategy team, Jim wrote help content and resource center articles for the customization area of the application for Microsoft CRM 4.0. For Microsoft Dynamics CRM 2011 Jim joined the SDK content team to work on content for Solutions, Form Programming and customizing the ribbon, amongst other topics.

Jim lives in Sammamish with his wife and son. When not spending time with them he likes to fish, read history, and write tools for Microsoft CRM.

Comments (19)

  1. Much of CRM is about automating processes, but your organization probably still has business processes

  2. Taken from the Microsoft.com Using CRM site : You have to customize, or supervise customization of, Microsoft

  3. Het is ook wel eens aardig iets over Microsoft CRM te publiceren. Jim Daly wees me op het volgende:

  4. You can now get the latest from the Resource Center, whether you’re in the Navigation Pane or out on

  5. You can now get the latest from the Resource Center, whether you’re in the Navigation Pane or out on

  6. You can now get the latest from the Resource Center, whether you’re in the Navigation Pane or out on

  7. I want to call attention to some of the client extension and scripting samples included in the SDK. There

  8. I want to call attention to some of the client extension and scripting samples included in the SDK. There

  9. Continuing from my previous blog post Client Extensions and Scripting Samples in the SDK Part 1 , I will

  10. Continuing from my previous blog post Client Extensions and Scripting Samples in the SDK Part 1 , I will

  11. If you find an error or have a suggestion about the Microsoft Dynamics CRM Documentation we want to hear

  12. If you find an error or have a suggestion about the Microsoft Dynamics CRM Documentation we want to hear

  13. If you find an error or have a suggestion about the Microsoft Dynamics CRM Documentation we want to hear

  14. A CRM Riff says:

    Jim Daly , SDK programmer writer who is right down the hall from me here in Redmond, has written a CRM

  15. A CRM Riff says:

    Jim Daly , SDK programmer writer who is right down the hall from me here in Redmond, has written a CRM

  16. I recently posted the Microsoft CRM 4.0 Form Reporter in MSDN Code Gallery . Form Reporter is an application

  17. I recently posted the Microsoft CRM 4.0 Form Reporter in MSDN Code Gallery . Form Reporter is an application

  18. I recently posted the Microsoft CRM 4.0 Form Reporter in MSDN Code Gallery . Form Reporter is an application

  19. People frequently need to use client scripts to create dependent drop-down (picklist) fields. You can