Newly published videos and articles about Microsoft CRM


 


The CRM Community and Content Strategy (CCS) team has recently added to the 80+ articles available for Microsoft Dynamics CRM customers on microsoft.com.


 


Coolest new content: Videos


To help customers learn the way they want to learn, we now have videos that provide step-by-step walk-throughs of tasks that users have asked us for help with. 


 


Videos:


Print a customer-ready sales document


Combine Microsoft Dynamics CRM data with PivotTables for effective sales forecasting


 


Articles:


In addition to videos, these new articles continue to address customers’ needs.


 


Just in time for the holidays:


Let your business take a day off


Keep your service calendar healthy when an employee isn’t


 


Helping customers meet their goals:


Fine-tune your marketing lists with Advanced Find


4 ways to put campaign responses to work for you


Campaigns from start to finish


 


Overall productivity:


Take advantage of e-mail communication methods in Microsoft CRM


Save clicks with a personalized workplace


Top 10 keyboard shortcuts for Microsoft Dynamics CRM


 


Maintaining the system:


Establishing relationships between customer records that don’t relate


How to switch your Reporting Services server


 


Renee Wesberry

Comments (1)

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  1. This was just published. Pretty sweet. Want some real-world examples of how Microsoft Dynamics CRM is

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