CRM Team Blog celebrates Six Months!


Like our new look?  It's thanks to Aaron Elder from Invoke Systems.  It's a little poetic to have someone who guided the look of our product for so long make our blog look pretty too.


I think of our change as a new party dress.  Six months ago today, we embarked on our fool-hardy blogging adventure.  We planned to post daily and I was pretty sure at the time that we were being a tad over-ambitious.  Still, it seemed like a worthy stretch goal.  I'm not going to say that it has always been easy (and I'm sure Jaag's not going to say it either), but we've managed it, and had a lot of fun in the process.  We've had almost fifty people contribute, including a bunch of "Guest Stars" from outside our product team.  We've posted every single work day (and have hoped you've overlooked those rare occasions when we've posted the next day and back-dated J).  And we're seeing readership numbers that make us simultaneously astonished and skeptical.


We really enjoy putting together the information that we post. It gives us a new avenue to share our knowledge of this product and the stuff that we're working on, and a new way to interact with our customer and partners.  It also makes us stop and think about the things that we'd assumed are well-known.  We find the feedback and comments very interesting and useful.


As an anniversary present, our gift registry says that we'd like more feedback about the blog.  What do you like about the content?  What do you hate?  What would you like to see more of?  (Bearing in mind that I promise you we'll tell you lots and lots about Titan just as soon as we're allowed.)  Let us know in the comments to this post, and we'll do our best to incorporate your feedback.  And if you think we're practically perfect in every way, let us know that as well - it too will make us astonished and skeptical. J


Thanks for reading.
Ilana Smith

Comments (6)

  1. Our organization has received some great information and tips from these blogs, and we truly appreciate the content.

    Thank you for a great six months. Now…about information on Titan… it is always "nice" to know what is on the horizon.

  2. Kevin Wong says:

    Great post.  I’m sure you’re well aware of this, but on a usability note, it’s hard to see gray font on a navy backdrop.

  3. Explorer5 says:

    I dont know if this falls under the Titan comment.. But post information about CRM Live!! Also – what about your involvment with the Office Live product team? Their Business Contact Manager while obviously not as comprehensive as Dynamics CRM does have great CRM capabilities for a small business, do you have any input with the direction they are taking Office Live?

    Also, is there, or will there be an upgrade route from someone who wants to take their information that they may have gained after using Office Live for a few years and moving it into Dynamics CRM? I personally am using Office Live, and am eagerly awaiting their update in November – the primary reason I’m using it is for CRM, in the future as my company grows (its only one year old) I can definitly see me upgrading to Dynamics CRM..

    Any elaboration on how Office Live & Dynamics CRM can, do, or will work together would be great!

  4. PhilB says:

    Great CRM blog.

    As a Microsoft CRM consultant, it’s basically my reference on every tricky aspect of MSCRM 3.0.

    The RSS functionality is great when used with Outlook 2007. I can keep up with your great posts while being offline.

    I really appreciate the fact that your blog provide useful information from your team members as well as other blogs, for example the link your provide concerning CallOut development in Visual Studio 2005.

    Keep going CRM Team, you rock !!!

  5. IlanaSmith says:

    Thanks, everyone.  Glad to hear the information is useful.

    @Explorer5: Titan = CRM Live + the next version of CRM on-prem, so we’d love to be able to talk about it, but we can’t.

    @Kevin: Thanks for the feedback.  Trying to figure out how to fix it – unfortunately, the blog software isn’t the most flexible and I really don’t want to lose the pretty blue background.

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