Bio – Shashi Ranjan



I am a developer in Microsoft dynamics CRM team. I work on emails and office related features. For CRM V3.0, I worked on workflow and was the primary tester for it. These days I don’t work on features related to workflow, but still get excited when I get a chance to talk or blog about it.


I worked in india, before I did my master at UIC, before I joined Microsoft and got all excited. In my free time I do all kind of activity from kayaking to golf to watching tv to heavy slumbering, but most of my time goes in and around office.

Comments (19)

  1. Scenarios:

    Echo functions are .NET assemblies that can be registered with CRM workflow service. Echo…

  2. Scenario:

    Nancy is Salesperson. She would like to log all changes that are made to the rating of a lead…

  3. CRM by default does not provide a good story for purging old workflow process instances and other workflow

  4. One of the very common customer ask regarding emails and workflow is how to send emails from workflow

  5. One of the limitations of the existing workflow design is that it does not give the flexibility, to the

  6. One of the important aspects of workflow rule designing is to ensure that the rule instances finish after

  7. It has been 9 months since I last blogged on the CRM blog. All this time I have been working on the Titan

  8. Arne had a great post before covering the basic of mail merge in CRM. Check it out if you are new to

  9. Hope you are having fun with enhanced mail merge functionality in Titan and others in general. In this

  10. Hi. Many of you have wondered what the various settings in the email router configuration file ( a.k.a

  11. Hi. Many of you have wondered what the various settings in the email router configuration file ( a.k

  12. Hi. Many of you have wondered what the various settings in the email router configuration file ( a.k

  13. Hi, I recently started owning the Internet Facing Deployment (IFD) feature set within the CRM team and

  14. Hi, I recently started owning the Internet Facing Deployment (IFD) feature set within the CRM team and

  15. What is correlation and why is it required. One of the important scenarios in email management within

  16. What is correlation and why is it required. One of the important scenarios in email management within

  17. What is correlation and why is it required. One of the important scenarios in email management within

  18. In this post, I will try to give you some insights on how CRM authentication works. Modification or updates

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