New Microsoft CRM Mobile Client

I sat down with David Thacher, Brad Wilson, and Bill Patterson this past Wednesday to talk about what we are doing in terms of mobility.  We announced our plans for this recently at our Worldwide Partner Conference.  We’re adding new options here – one that I think really opens things up and fits better with what our customers are asking for.  For those of you that didn’t catch the earlier announcement I thought I would include the mandatory “device shot”:




The coolest thing about the work we are doing here is that it really opens things up in terms of device support.  It’s all web based and uses the internet browser on the device to render lightweight Microsoft CRM application pages.  In fact, this application will work on any HTML 4.0 compatible device – including SmartPhones and Blackberry devices. Our marketing guys got so carried away at WPC, they demonstrated this application on a Sony Playstation Portable (PSP). How’s that for cross-platform support?

It doesn’t have offline support, but that was a key part of the approach here – the emphasis is on opening this up for a broader range of devices without taking on the complexity of a bunch of software on the local device.


Another really cool part of this for you developers and ISVs out there… we are going to distribute this as a shared source application under the Microsoft Permissive License.  Developers out there will be able to extend our solution as much as they want.


We plan to release this on CRM Sandbox as binary next week and then release source code a few weeks later – keep your eyes open for it.


- Jeff Kelleran

Comments (9)

  1. Seriously is it just me or does this ugly device belongs more in end of the 20th century? No really looking at the ugliness of this device I would never guess that this is being sold in 2006.

  2. I think this is great! However, I’ve found mobility with CRM 3.0 to be greatly improved over 1.2. With 1.2 I HAD to use the CRM Mobile client. With 3.0, because of its tight integration with Outlook, Pocket Outlook does just fine. Which is great because I have never been able to get CRM 3.0 to load on my server!

    Having a mobile web client will be a nice addition, as long as one has access to the Internet.

  3. Dan says:

    When will the CRM Mobile (Web) Client be out? I can hardly wait to tie the source code to my internal apps 😀 !!!

  4. dan says:

    is there a new ETA?

  5. Roger says:

    This is fanastic addition – saw it previewed at WWPC and it will really solve some problems in terms of wider device support and in terms of allowing customisation and support across the whole of CRM not just Sales. Looking forward to this…….

  6. JoF says:

    Is the source code that we are waiting, the same for this one?

    If yes, I can’t wait for it to be released!

  7. El del CRM says:

    Aquí estoy de nuevo, con las pilas cargadas después de unos días de descanso. Como veis en hemos

  8. Ryan Toenies says:

    As the evolution of CRM continues, I find it very interesting how the rivalry between Microsoft Dynamics…

  9. Jeroen de Hoog says:

    Can CRM Mobile only be installed on a English version of MSCRM (Prof and/or SBS)?

    Is it true that we can not install it on a Dutch version?

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