Hello there – I work on Product Planning for Microsoft CRM. I joined the team in 2005 after spending 5 years in Office working on planning for Windows SharePoint Services, Office 2007 Server – Document Lifecycle, Outlook and MS Project.
I joined the CRM team because of the people and their specific solution focus. The team has a long term focus and commitment around solving the hard challenges of connecting end user productivity/work to an organizations goals around providing great customer experiences.
Expect me to be asking more questions then I answer. J
Product Planners at Microsoft are typically responsible for helping the team with Customer Understanding, Category Intelligence, and Opportunity Identification. Net is, I help the team think about what to invest in and make better decisions around our investments.