Microsoft Dynamics 365 (online) – Asynchronous Service Quotas

Applies to: Microsoft Dynamics 365 (online)   The Microsoft Dynamics 365 Asynchronous Processing Service (called the async service) executes long-running operations independent of the main Microsoft Dynamics 365 (online & on-premises) core operation.  This results in improved overall system performance and improved scalability.   How does it work? The asynchronous service features a managed queue…

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Social Selling Assistant: A new value proposition for salespeople in Microsoft Dynamics 365

Invest 5 minutes a day to become a successful social seller. The Social Selling Assistant recommends personalized actions for you, like which posts to share, based on machine learning. No need to spend hours to spot relevant content or crawl through hundreds of updates anymore. Social Selling became a big trend in recent years. It…

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What’s new in Microsoft Social Engagement 2017 Update 1.1

This article describes the features, fixes, and other changes that are included in Microsoft Social Engagement 2017 Update 1.1. New features introduced in Microsoft Social Engagement 2017 Update 1.1 Sell more with Social Selling Assistant Microsoft Social Engagement introduces Social Selling Assistant, to empower your salespeople to sell more by leveraging social media. With this application,…

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Dynamics 365 SDK Backwards Compatibility

With the deprecation of Azure Access Control Service (ACS), we have to modify our SDK authentication code by removing all references to ACS. Effective from versions Microsoft Dynamics CRM Online 2016 Update 1 (v8.1.1) and Microsoft Dynamics 365 (v8.2), we removed Live ID support and ACS dependencies on the server-side. We also removed Microsoft.Xrm.Client from…

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Microsoft Dynamics 365 with SQL Server 2016 Cumulative Update 2 (CU2)

Applies To:  Dynamics 365 (on-premises)   You can now run Dynamics 365 (on-premises) with SQL Server 2016 CU2 using database compatibility level 110 (SQL Server 2012 compatibility level). The application’s performance is improved when you set the organization database with trace flag 1224. This setting reduces the CPU usage by disabling lock escalation based on…

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Make business recommendations based on business intelligence with Dynamics 365

Applies to: Dynamics 365   The fall 2016 release of Dynamics 365 introduced a powerful new feature called business recommendations, that enables a Business Analyst or System Customizer to guide users to optimal data based on intelligence they have about their business.     Business recommendations work like the Show Error action by adding an…

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Microsoft Dynamics 365 Customer Driven Update (CDU) Progress

Applies To:  Dynamics 365 (online)   To better track and manage your Dynamics 365 (online) updates, we’re adding more granular update status to the Updates page. At the date and time of your update, the status for your instance will show Updating instance.     The four stages of an update are: Status Description Queued…

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Learning Path authoring now available in Dynamics 365 (online)!

Applies to: Dynamics 365 (online) In Dynamics CRM Online 2016 Update 1, we introduced Learning Path, which delivers contextually-rich training, walkthroughs, videos, and articles right in the app at just the right time. Watch a short video (1:50) about Learning Path. We’re excited to announce that you can now use Learning Path to create your…

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Search enhancements in Portal capabilities for Microsoft Dynamics 365

Applies To: Portal capabilities for Microsoft Dynamics 365     At Microsoft, we are always thinking about features that will benefit our customers. Search is one of the most used features in any self-service portal. With Portal capabilities for Microsoft Dynamics 365, we are enhancing your customers search experience with the global search filters and faceted…

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Personalize User Experience using product filtering and Content access level filtering in Portal capabilities for Microsoft Dynamics 365

Applies To: Portal capabilities for Microsoft Dynamics 365   Everyone knows the benefit of having a customer self-service portal and how critical it is to your organizations success. As your business expands into multiple domains and products, the amount of information accessible on your self-service portal drastically increases. Today a typical Portal user has access to…

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