Steve made mention of the LDKFB alias going away. I'm glad to hear he's had a good experience with the DDKSupp alias. I can tell you that the people on the WDKSupp alias have the same level of commitment and real access to the people on the product team. In fact, we've implemented a twice monthly review of top support issues lead by the WDKSupp team and attended by the key people on the product team.
For WDK users the transition to WDKSupp is a big step in the right direction. It means that, for the first time, people attempting to do logo testing have full-time support professionals at their disposal.
Also, because the LDKFB alias is gone doesn't mean we're not interested in product feedback. Please feel free to use me for that.