More on Quality

In my last post I discussed the subject of shipping quality products (which is really rather different from code quality or stability, or many other measures one could use). And let’s not forget design quality – obviously, if a product does not meet the customer’s needs or is too hard to use, it doesn’t matter…

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Watson

People who don’t build software for a living have a quite understandable attitude that you should write your program, fix all the bugs, then ship it. Why would you ever ship a product that has bugs in it? Surely that is a sign that you don’t care about quality, right? Those of us who work…

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