Webcast Question Follow-Up: Scalability of Dynamics CRM

I just received all the questions that were on the webcast.  I’ll go through those over the next several days.  One that indirectly came up, was the scalability of Dynamics CRM. The day after the webcast, we released the following information on Dynamics CRM scalability.  Working with Intel, Microsoft Dynamics CRM 4.0 scaled to more…

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ChemWeek Sales Productivity Webcast on Dynamics CRM

Thank you to everyone who joined today’s webcast highlighting Arch Chemical’s experience deploying Microsoft Dynamics CRM to help the drive sales productivity. We weren’t able to get to all the questions, so I am working on getting a hold of them and answering any that are broadly relevant on the blog in a future post….

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Tackling the Sales Productivity Challenge

I was invited by ChemWeek to contribute a blog entry for the upcoming webcast on June 2nd @ 10:00am Eastern, highlighting Arch Chemicals use of Microsoft Dynamics CRM to drive sales productivity. You can find the blog post here (subscription may be required).  The blog post explains our point-of-view on how technology can be used…

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Join Arch Chemicals and Microsoft on Dynamics CRM Webcast with ChemWeek

Arch Chemicals is a long time user of Microsoft Dynamics CRM for both sales and customer service, and they have a great story to tell about why they chose Dynamics CRM, and how they use it in their diverse portfolio of businesses. I invite you to join us for a webcast through ChemWeek.    …

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This Week at the GLobal Energy Forum…

I’ll be in Houston this week for the Global Energy Forum.  Nalco Company is speaking with OSIsoft about a solution they are building in their Energy Services division to help refiners better optimize water treatment.  They are using a software plus services approach using OSIsoft and Microsoft technologies and it should be a fantastic session. …

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Chemical Companies Embracing New Concepts Like Software PluS Services

We sponsored a CIO Magazine virtual conference called “The Intelligent Enterprise” back in November.  The live event was broadcast on November 12th, but you can access all the content through May 15, 2009 (you need to register to view it). The conference was built around a number of topics including business intelligence, enterprise applications, software…

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SharePoint and Dynamics CRM Integration…and a good Dynamics CRM blog

I sat in on Ben Vollmer’s session today at Convergence today.  The topic was focused on how to integrate Dynamics CRM into Microsoft Office SharePoint Server.  He started the session asking how many folks in the room (probably about 200-300 people) had deployed Dynamics CRM…about 80% of the hands went up.  He then asked how…

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International Specialty Products Grows Customer Relationships

We released a case study in the middle of February about International Specialty Products migration of their customer-facing web site to Office SharePoint Server 2007 and Commerce Server 2007.  These two products make up our primary customer-facing platform for both unstructured content management as well as structured data.  ISP is using Commerce Server for handling…

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Cytec – Using a Windows Mobile solution to help them improve customer focus

I am back from the holidays, and wanted to kick-off the new year highlighting a story that was finalized while I was away.  Cytec, a global specialty chemicals and materials company has been looking for ways to better support its mobile users.  If you are a mobile user, like I am, you know how critical…

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