Nancy Seewald wrote a nice piece on Operational Excellence in the November 21st edition of ChemWeek. I believe you need a subscription to view the full article. I was fortunate to be able to contribute a quote on the need for technology to support the management systems, processes and metrics in place. Nancy does a really nice job laying out the current challenge with some perspectives from Nova and Rohm and Haas on how they are tackling their operational excellence initiatives.
Microsoft Chemical Team