Kathy Sierra: “Make a Better FM”

Kathy Sierra showing a slide that reads "If you want them to RTFM, make a better FM"Photo found via kloctalk.

Sound advice from Kathy Sierra (pictured giving one of those mind-blowing presentations that are her stock in trade). Her blog, Creating Passionate Users, while dormant, is still worth reading.

[This article also appears in Global Nerdy.]

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