What’s one more blog in my day?

Some of the SBS MVPs suggested I start a blog. It's actually something I've thought about doing for a while, so I figured I could add some thoughts and answer questions for people about SBS, and also post some wandering thoughts that go across my mind from time to time.

So here's the deal - First, I work for Microsoft on Windows Small Business Server. Therefore, any and all posts that I make about SBS and/or Microsoft are AS IS, and should not be construed to imply any warranties, expressed or implied... yadda yadda yadda. Be fair.

Now the bit about myself, I've worked on SBS since 1999. I've worked on SBS 2000 (and BackOffice Server 2000), and SBS 2003. I've been a Program Manager, designing the networking features in 2000 and 2003, such as the Internet Connection Wizard, POP3 Connector, Remote Access Wizard, and pretty much any other networking, e-mail, or firewall feature.

I'm now the Release Manager for SBS, so if it's taking too long to get the next version out, you can complain to me. 🙂

The non-work stuff: For fun, I play golf, and I officiate high school and collegiate volleyball. I also try to get out and play volleyball when I can, but locations to play have become scarcer in the Seattle area, at least for indoor.

What will I be posting here? Random thoughts on SBS, doing my best to answer questions from people and explain what's going on. I may have the occasional question for the folks out there as well.

Oh, so I do have one question for the SBS folks out there today? Why the heck can't you guys use the Configure E-mail and Internet Connection Wizard? One of our top support issues is networking problems because people don't run the wizard, even though we give you the To Do list, the balloon pop-up in the corner, and the default home page on the server to go run it. What else can we do to make you guys use this wizard? It really does make things work. really. Please help - run a wizard - the network connection you save may be your own...


Comments (8)
  1. Congrats on the new blog Charlie,

    Maybe if you give a prize,(like some fireworks on the screen) you can get them to run it. It is the hardest thing I have seen to get someone to click that little link. It’s like they think it will hurt, we have to convince them it is not like getting a shot :>)

  2. Roger Heim says:

    Maybe because in the past Microsoft’s wizards had a, how should we say this, "less than stellar reputation" for not gumming up the works! 😉

    For the record, I did click the link and I lived to tell about it!

  3. Grey [SBS MVP] says:

    I think I would just start it for them, as in the first choice is next or cancel, not hint 3 times to do it.

  4. Wayne Small [SBS MVP] says:

    Don’t give them an option – after 3 warnings, run it for them! Just like activation – it needs to be done. Just yesterday I was consulting for another reseller who could not get POP3 connector working properly – turns out they had not run the CEICW properly – even after they said they had. Go figure.

  5. Roger Otterson says:

    Okay, since you mentioned it and since we should have other interests beyond software … I’ve do some volunteer Vollyball refereeing now and again. What is the criteria for a ‘hold’ during a standard set pass? What constitutes calling the foul? I have never found a good website to explain that, do you know of one?

    Oh, and SBS so ROCKS! (no matter what the .Net group thinks!)

  6. Andy Doyle says:

    Spent the bank holiday (here in the UK) setting up SBS 2003 at home.

    Clicked the link and followed the steps only to get an error when it went off to make all the changes. Did carry on though but I thing it’s because I’m using a loopback adapter for connectivity with virtual machines. 🙁

  7. banhinc says:

    SBS 2003 rocks!  At first it was intimidating because everything is integrated into one box.  But after working with it for awhile it’s not the bad.  For the most part it’s stable as long as the hardware is stable service packs are installed regularly.  I haven’t tried the Configure E-mail or Internet Connection Wizard.  I like configuring the network interface manually for troubleshooting purposes.  I’m not sure Configure E-mail Wizard would do… I guess configures Exchange.  

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