Siebel, Oracle, and PeopleSoft = The Real Software Pirates?

an interesting perspective from AlwaysOn about the business model of large enterprise software vendors:

“Another problem is that software vendors typically develop functional components that must be 'bolted together' at the customer location. This essentially means that the product the customer is buying is unfinished! Under the guise of 'customization,' the vendor or integration partner finishes developing the software at the buyer's expense. This is a great revenue booster for companies like Siebel, Oracle, and PeopleSoft. A tremendous percentage of their revenue comes from 'services'—which is a code-name for fixing software that doesn't do anything out-of-the-box.”


Comments (6)
  1. Bananenprinz says:

    What a crappy statement! Software that breaks a certain complexity level cannot be delivered out of the box. I don’t think, complex MS-Software like MS SQL can be delivered out of the box if you don’t have real experts at the customers location, there is always someone who will care for your software. In Oracles, Siebels etc. case it’s Oracle, Siebel etc. in SAPs, MSs case it’s someone else who makes good money of the support.

  2. AndrewSeven says:

    MS SQL Server will run out of the box, but what about Commerce Server, CMS, SharePoint, Exchange.

    It is more about who does the installationa nd customization.

  3. What a simplistic comment! The author must have no clue of how a real ERP is designed and what these systems mean.

  4. robertk says:

    SharePoint out of the box runs very nicely thank you very much!

  5. Agent Smith says:

    I’ll be buggered to understand why, in order to run Oracle, that I need to feed a small army of parasites otherwise known as Oracle DBAs …. each of whom earns more than a mid company CIO!

    Which century is this that Oracle can’t produce an RDBMS that actually has the "M" enabled?

  6. Shaun says:

    Hear hear!

    I work with an ERP and I can say that this simplistic statement does fit pretty well. We call a lot of the areas that are unfinished "Vapor ware".

    The best part is explaining to the people who make the purchasing decision what is and is not there/working.


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