Another step forward again: Premier Field Engineer

Hi After almost two years working as a Support Escalation Engineer SharePoint for developers and administrator support (5 years in Customer Technical Support), Two weeks ago I joined the Premier Field Engineer team within GBS. So henceforth, all my beloved customers that ended working with me in Severity As or escalated cases to tier 3 will…

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Microsoft desvela Nuevo Look

Hola Jeff Hansen acaba de anunciar el nuevo logo de compañia. Os insto a consultar el blog corporativo con todos los detalles. http://blogs.technet.com/b/microsoft_blog/archive/2012/08/23/microsoft-unveils-a-new-look.aspx Saludos. Héctor

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One step forward: Support Escalation Engineer

Hi After three years working as a Support Engineer SharePoint for developers and administrator support, the last Friday I was told that I passed the assesment for EMEA Support Escalation Engineer. So from now on, I will be a Tier 3 engineer dealing with escalated cases and helping other colleagues to improve his skills on…

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MSFT Mouse Without Borders o como compartir el ratón entre ordenadores

Hola Creo que todas las personas que hayan trabajado en Premier o en consultaría han usado o usan esta herramienta. Lo que empezó siendo una herramienta interna desarrollada por un grupo llamado The Garage (Empleados de Microsoft que desarrollan sus propios proyectos) ha salido a la luz debido a sus gran utilidad y a la…

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