Project Server 2007: Expiration date set with SP2 – Product key is not valid?


The KB article in now live at http://support.microsoft.com/kb/971620 and localized versions will be following along.  One thing to mention is that if you have multiple SKU’s installed and you try and re-license you may get a message saying your key is not valid.  This can happen if for instance you try and use a Project Server 2007 key and you have both Microsoft Office SharePoint Server 2007 and Project Server 2007 installed. The key is not really invalid – just not the key the server is expecting. The Q&A in the KB addresses this:

Q:  When I try to follow the steps in the "Resolution" section, I am notified that my product key is not valid.
A: If multiple SKUs are installed, you have to provide the product key for the most inclusive product. Use the product key from the highest-listed product in the following ordered list:

  • Microsoft Office SharePoint Server 2007
  • Search Server 2008, Search Server 2008 Express, or Microsoft Office SharePoint Server 2007 for Search
  • Microsoft Office Project Server 2007

Windows SharePoint Services 3.0 is not affected.

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Comments (2)

  1. PJ Mistry says:

    Hi Brian;

    Hope you are keeping well.

    FYI

    Even if the correct product key is being used, the issue can also be as result of credentials being used by user. See info below. Hope this also helps users.

    http://microsoftepmsolution.com/2009/05/license-type-set-to-trial-after-loading_27.html

    Regards

    PJ

    (pj@epmsolution.com)

  2. Thanks for sharing, as always PJ,

    Good catch.  Not sure what the exact requirement is, as I am not the SSP admin on my server or the original farm admin, but am an admin on the server and didn;t have this problem.  This feels more like a farm job than an SSP job though.

    Best regards,

    Brian.

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