Update: See the full list of PM Tips.
One of the reasons I love going to Mix is getting a chance to watch really world-class technical speakers. As I watched the keynote and a few sessions this year one theme really stood out to me: The audience seems to remember how the speaker handles their mistakes\crashes more than the content of their presentations! Obviously it this is a pretty hard thing for a speaker to prepare for. If you can prepaid for it, then I’d suggest avoiding it all together ;-). So how do you prepare for the unprepareable? It seems to me it is all about attitude.
For me, my learning on this started when I arrived a day early for Mix. I had a chance to talk to one of my favorite speaking coach Richard Klees. If you have not had this guy rip you to shreds, you need to! I had the good fortunate to have an error pop up during my talk with Richard – FireFox popped up and wanted to update the browser in the middle of my presentation. I was clearly annoyed and frustrated by this interruption in my carefully planned flow. Richard called me on it and strongly suggested I work on my attitude.