Taking a risk

For around the last year I have been really annoyed with myself for not living up to my full potential. Know the feeling? Perhaps the worst part about achieving some level of success in your chosen career, is that once you have something to lose you are hesitant to gamble it all. Towards the end…

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You can’t please all the people all of the time

Or maybe you can if you want to be bland, boring and unremarkable. Seth Godin has been rallying for some time against focus groups and design by committee. Today he has this gem: If you are willing to satisfy people with good enough, you can make just about everybody happy. If you delight people and…

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Announcing: The Knowledge Worker Tools Early Adopter Programme

This week we are kicking off the KWT Early Adopter Programme.  If you work in NHS IM&T and you are about to begin a SharePoint 2007 or Office 2007 deployment then read on…   What is KWT exactly? The Knowledge Worker Tools (KWT) project is part of the NHS CUI Programme. Our aim is to…

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What does an information worker do all day?

Interesting piece in the New York Times on the effect of interruptions caused by email, IM etc.  28% of the day handling non-urgent unimportant things, and 15% of the day spent searching for information.  Some time ago I started switching off email during particularly busy times, like when I have a deadline to meet.  No…

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The Future of Groove and SharePoint

Some hints from Ray Ozzie this week on the future overlap between Groove and SharePoint: “You asked if Groove is the future UI of SharePoint. I might ask the same thing, is SharePoint the future UI of Groove” Microsoft will increase the connections between SharePoint and Groove by tying together specific functions of the user…

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I am a Technology Omnivore

The quiz: http://www.pewinternet.org/quiz/quiz.asp My results: Based on your answers to the questionnaire, you most closely resemble survey respondents within the Omnivores typology group. This does not mean that you necessarily fit every group characteristic. Omnivores make up 8% of the American public. Basic DescriptionMembers of this group use their extensive suite of technology tools to…

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Electronic Forms in the NHS

Today we held a workshop with some NHS folk on the topic of electronic forms.  The KWT team are planning on putting together an Electronic Forms Resource Kit – a set of tools a guidance for forms authors in the NHS.  I’ll share some thoughts from the workshop later, but in the meantime what do…

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Slides from NHS CIO Summit

Thanks to everyone who attended the CIO Summit today.  Everyone I spoke to provided positive feedback.  The real challenge was squeezing a summary into a 15 minute slot.  If you missed the session I have made the slides available here: | View | Upload your own There are some screenshots of the software we are…

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Help the NHS get the software YOU need

My name is Hilary Palmén,  I work for Microsoft UK planning and conducting research with NHS professionals that for the NHS Common User Interface (CUI) project.   More information about the CUI  project is available on:  http://www.microsoft.com/uk/nhs/content/articles/an-introduction-to-the-nhs-cui-programme.aspx.  In February we are planning research to build descriptions of non-clinical NHS employee’s jobs,  their work goals,  the challenges…

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NHS CIO Summit

I’ll be speaking this week at the NHS CIO Summit that Microsoft are hosting at Thames  Valley Park, Reading. I only have a 15 minute slot and I am currently trying to figure out the best way to make use of the time available.  Would it be better to talk specifics and show concrete examples…

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