10 High-Value Activities in the Enterprise

Note: This article is updated at 10 High-Value Activities in the Enterprise. I was flipping back over the past year and reflecting on the high-value activities that I’ve seen across various Enterprise customers.  I think the high-value activities tend to be some variation of the following: Customer interaction (virtual, remote, connect with experts) Product innovation…


Continuous Value Delivery the Agile Way

Note: This article is updated at Continuous Value Delivery the Agile Way. Continuous Value Delivery helps businesses realize the benefits from their technology investments in a continuous fashion. Businesses these days expect at least quarterly results from their technology investments.  The beauty is, with Continuous Value Delivery they can get it, too. Continuous Value Delivery…


How To Use Personas and Scenarios to Drive Adoption and Realize Value

Note:  The updated article is at How To Use Personas and Scenarios to Drive Adoption and Accelerate Business Value. Personas and scenario can be a powerful tool for driving adoption and business value realization. All too often, people deploy technology without fully understanding the users that it’s intended for. Worse, if the technology does not…


Update on Windows support for new Russian Time Zones

As noted in my blog post earlier this month, the Russian Federation passed a new law which changes all of the current time zones used in the Federation. (A highlight from the venerable BBC is available here.) As noted, the changes will take effect October 26, 2014, and essentially moves many existing time zones back…


Available now: August 2014 cumulative time zone update for Windows operating systems

The August 2014 cumulative time zone update for Windows operating systems has been released and is available as Microsoft KB 2981580. As noted, the update replaces the previous December 2013 CU (KB 2904266) and includes all the time zone and daylight saving time changes released as hotfixes after update KB 2904266 was released. The following changes…


The Principles of Modern Management

Note:  This article is updated at The Principles of Modern Management. Are your management practices long in the tooth? I think I was lucky that early on, I worked in environments that shook things up and rattled the cage in pursuit of more customer impact, employee engagement, and better organizational performance. In one of the…


Small Basic Comments

This is an excerpt from this great TechNet Wiki article: Small Basic: Programming Tips by litdev   Comments A comment in Small Basic starts with an apostrophe ‘ and is highlighted in green.  Anything after it is ignored to the end of the line. ‘Calculate distance between objects distance = Math.SquareRoot((x-a)*(x-a) + (y-b)*(y-b)) ‘(x,y) is…


How Employees Lost Empathy for their Work, for the Customer, and for the Final Product

Note: This article is updated at How Employees Lost Empathy for Their Work, for the Customer, and for the Final Product. “In most cases being a good boss means hiring talented people and then getting out of their way.” — Tina Fey The Digital Revolution marked the beginning of the Information Age. The Information Age,…


Russian Federation Permanently Switches to Winter Time October 26, 2014: Changes to Microsoft Products

(Update 082214: Please see the new post Update on Windows support for new Russian Time Zones with more information on the upcoming update.) Back in 2011, I wrote on the Microsoft corporate blog about the of daylight saving time in the Russian Federation. Then in 2012, I noted Russia considered a return to Winter Time in 2012….