In the next few days, we’ll be rolling out enhancements to our Platform Health Blog site to provide an improved experience for tracking API health status. The site may either be accessed from the Support tab of our Developer Center portal or at this address.
Following customer feedback, we have made a number of improvements to the site to acknowledge ongoing issues faster, provide different levels of information on the ongoing issues and navigational improvements geared towards better usability.
The overall health status of each API service will now be indicated on a dashboard view on the site as shown below:
You will now be able to quickly verify if there are any ongoing issues in the API services you are interested in or currently use. Each item on the dashboard is clickable so that you can filter down to the ongoing issues for the API service, application or platform/area in question. You may also subscribe to RSS alerts for each individual API service allowing you to only receive updates on issues that matter to you.
In the Issues view, you will now be able to see a 90-day status view of issues and filter down to the issues applicable to a specific day shown on the calendar. This will make it easier for you to understand when issues occurred that apply to your area of interest:
As mentioned above, we’re rolling out an improved mechanism for acknowledging ongoing issues faster, so that as soon as we can internally validate an issue, we’ll immediately surface it on the site to ensure all customers are aware. This new workflow will also provide faster updates on issue resolution.
We hope that you’ll find our revamped status site more useful and easier to use than before. If you have any feedback to share with us on your experience with the new site or have any questions, feel free to reach out to us at firstname.lastname@example.org.