Resolved: adCenter API Experiencing Intermittent Timeouts


NOTE: Per Jeff's comment below, these issues are not reported as fixed. Please let us know if you experience issues or have questions. -Chris 

We are currently investigating reports that some users are receiving time out errors when connecting to the adCenter API. We are looking into this as a highest priority, and will post more here when we have more information. We apologize for this inconvenience.

Jeff Dillon, API Support

Comments (6)

  1. Anonymous says:

    <P>I'm receiving the error message "HTTP/1.1 500 Internal Server Error", "The creator of this fault did not specify a Reason" when using GetReportStatus and KeywordPerformanceReportRequest.</P>

  2. Anonymous says:

    I am also receiving the same error "HTTP/1.1 500 Internal Server Error". I was trying to test it with Sandbox,

  3. Anonymous says:

    Is there any update on this issue?

  4. Anonymous says:

    Any progress on getting the intermittent timeouts?  Unfortunately we're still seeing timeouts for our large accounts.  Please keep us posted.  thx

  5. Cnorred says:

    Hi all, we should have an update this morning. I'll post the status here on the blog.

    Chris

  6. Cnorred says:

    The timeout issue should now be resolved. Apologies for any inconvenience this may have cause. Do let us know if you see any issues.

    Jeff Dillon, API Support

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