I’m starting to get very mixed messages about people’s satisfaction with performance in Beta 2. Clearly performance in Beta 1 was bad. We knew that. We did a lot of work in Beta 2 to make it better and I’ve heard a lot of people comment on how much better Beta 2 is. At the same time, I’m hearing some people say they are very unhappy about Beta 2 performance. We really need to understand the source of that unhappiness if we are to have any hope of doing anything about it.
We’re working on a Beta 2 survey that will go out within the next week and are adding some questions about satisfaction with performance. It will take a week or two to get statistically meaningful data. In the mean time, I’m absolutely interested in pursuing anecdotal stories. If you have good or bad experiences with Beta 2 performance, let me know about them. Tell me what features you were using, what about the performance was good/bad, what kind of system you are running it on, etc. Also, if you don’t mind, please give me your contact information so we can follow up with you with additional questions and possibly solutions to try. You can send me email from the email link on my blog page if you are uncomfortable posting contact info publicly. We’ve set up an internal alias that I can forward all issues to and have someone investigate them.
It’s very important to us that we get this right and that our customers be very happy with the release. I’m eager to hear your feedback.
Thank you very much!