Last week, I pointed out a few Channel 9 segments on the soon-to-be-released Dynamics CRM 4.0. Another installment was published today that gives a great overview of how Workflow Foundation is used in CRM 4.0. This was my favorite of the segments. That may be because I got to be in front of the camera 🙂 interviewing Praveen Upadhyay (Program Manager for Dynamics CRM Workflow).
Praveen breaks the CRM workflow investments into 3 basic areas: Making Workflow substantially easier for the end-user, Providing a rich framework for business logic construction and leveraging the power of Windows Workflow Foundation
I like to think of CRM as “Giving Workflow Foundation something to do.” Where do I come up with these? 🙂
Have a look at the video here: