I'll admit that prior to coming to Microsoft, I rarely clicked "Send report to Microsoft" when something would crash, and I never participated in the customer experience improvement option when offered. Now that I'm participating on some teams that deal with servicing the product after it's released, I see how valuable this data really is. They've gotten extremely good at dealing with those crash dumps in the error reports and the usage data from the customer experience improvement program. So please send us that data! It's really useful and will help make our products even better! Even if you think you've submitted the same one before, submitting it again is a pseudo vote for getting it fixed.