Lead Management in BCM 2010

The previous blog post demonstrated how the new user experience makes BCM more usable and flexible. In the upcoming series of posts we will discuss how BCM can enhance the effectiveness of managing your sales processes. This first post in the series talks about managing your sales leads. Lead Management Business Contact Manager (BCM) for…

15

Automatically Create Leads from Web Forms

Prospective customers often visit a company’s web site before doing business.  Most web sites display product and service details.  From the web site, visitors can request additional product information, explain a custom need, or report an issue.  When the user submits a request, the web server can generate an e-mail message to the sales representative with the sender’s name…

12