The AzureCAT blog has moved! Find this blog post over on our new blog at the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/AzureCAT/NEW-REFERENCE-ARCHITECTURE-Enterprise-grade-conversational-bot/ba-p/333945
Reference architectures provide a consistent approach and best practices for a given solution. Each architecture includes recommended practices, along with considerations for scalability, availability, manageability, security, and more. The full array of reference architectures is available on the Azure Architecture Center.
This reference architecture describes how to build an enterprise-grade conversational bot (chatbot) using the Azure Bot Framework. Each bot is different, but there are some common patterns, workflows, and technologies to be aware of. For a bot to serve enterprise workloads, there are many design considerations to ponder beyond the core functionality. This article covers the most essential design aspects, and introduces the tools needed to build a robust, secure, and actively learning bot.
This reference architecture uses a significant number of Azure services. Your own bot may not use all of these services, or may incorporate additional services. Check out the article for additional detail on the services.
Bot logic and user experience
Logging and monitoring
Security and governance
Quality assurance and enhancements
Topics covered include:
- Design considerations
- User message flow
- System data flow
- Building a bot
- Ingest data
- Core bot logic and UX
- Add smarts to your bot
- Quality assurance and enhancements
- Availability considerations
- Security considerations
- Manageability considerations
Head over to the Azure Architecture Center to learn more about the Enterprise-grade conversational bot reference architecture.
Additional related AI reference architectures:
- Batch scoring on Azure for deep learning models
- Batch scoring of Python models on Azure
- Build a real-time recommendation API on Azure
- Distributed training of deep learning models on Azure
- Real-time scoring of Python Scikit-Learn and deep learning models on Azure
- Real-time scoring of R machine learning models
Find all our reference architectures here.
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