Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Regulatory Feature Update for Poland – Standard Audit File (SAF)

We have released a feature update for Standard Audit File (SAF) in Poland for Microsoft Dynamics AX. Overview. This updates includes batch processing, bug fixes. Download. AX 2009 SP1. KB3187695 released 23 Aug 2016, includes all previously released updates to the feature, including the originally released KB3165114. AX 2012 R3. After installing the feature (KB3165114) install KB3178394 and… Read more

How to update AX 2012 Enterprise Portal in a multi-server web farm

This is a follow-up post from my main blog on How to install AX 2012 Enterprise Portal in a multi-server web farm: In this post we talk about how to UPDATE your Enterprise Portal (EP) deployed on a multi-server SharePoint 2013 web farm.   Pre-requisite: When you browse to the load balanced URL it will be resolved… Read more

[AX 2012 R3] Why is my Kernel build version not changing after installing CU-8 or the latest binary hotfix?

Scenario:You have downloaded the CU-8 hotfix from partnersource/customersource and/or are using the LCS Update installer to download and install CU-8 on your AX 2012 R3 RTM. You have completed the install and been through the software update checklist. Later you run AX client and click on Help > About, and notice that the Kernel build… Read more

Project Management and Service Industries Hotfixes Released in December 2014 (Part 1)

In this blog series I will be posting the hotfixes released for the Project Management and Accounting, as well as the Service Industries modules for Dynamics AX 2012 R2 and Dynamics AX 2012 R3 twice each month. I would like to raise visibility for customers and partners to see what’s been updated and changed, as there’s many… Read more

Installing individual application hotfixes using Cumulative Update installer

Are you aware that now we can install application updates (or a subset of them) using the advanced installation option in the CU7 installer? I wanted to demonstrate how you can do it. I hope it can help those who want to update specific bits without upgrading the whole application. 1. Download CU installation package and run… Read more

Troubleshooting Upgrade and CU Batch jobs stuck in a waiting status in Dynamics AX 2012

There may be circumstances when you are testing a Full version upgrade, in place upgrade, or applying a Cumulative Update (CU) in Dynamics AX 2012 where the batch jobs never start and appear to be stuck in a waiting status. Normally we see problems when the Dynamics AX databases is restored to a different environment… Read more

Microsoft Dynamics Lifecycle Services Issue Search

Hi, This is an important update. I wanted to share a cool feature from the Microsoft Dynamics Life Cycle Services site. Now you can search for released hotfixes and even see what is in progress. To start using the issue search log in to Microsoft Dynamics Life Cycle Services site and create a new project of… Read more

Invitation: Microsoft Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips (EMEA) – July 25th

Partner Readiness Web Seminar Microsoft Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips 25.07.2013     Why attend? ​This  session will outline the R2 In-Place upgrade procedure; with a key focus on troubleshooting. The aim is to help Partners better understand the overall process, know potential areas that could cause problems, and… Read more

Struggling with updates? We’ve got some help!

We’ve heard that the update process can be confusing and difficult. In CU6 we’ve shipped a new update installer. We’ve also worked on the following content to make things clearer. Please send feedback–we’re happy to keep clarifying. Created a 34 x 44 poster about the update process:   View the poster online using Zoom.It Download a… Read more

Cumulative Update 5 has been released

  Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes and improvements based on feedback from our customers and partners country specific updates. This cumulative update is applicable for both Microsoft… Read more