Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

AX 2012 R2 for Retail – Configuring POS for test mode with Dynamics Online payment service

There is not an option within the POS Hardware Profile to set the POS into test mode for credit card processing tests.  Thus we need to run scripts to update the hardware profile in the POS database to recognize and put POS into a credit card processing test mode.  Very similar steps can also be performed… Read more

AX 2012 for Retail – Stuck transaction when loading EPOS

There have been a few instances where EPOS crashes while processing a payment for a transaction.  In normal circumstances, this transaction is displayed when EPOS is started again and you are able to complete the transaction.  It is possible that you may run into an instance where a payment such as a credit card was… Read more

AX 2012 R2 – Connecting a Dynamics Online payment service to AX accounts receivable

AX 2012 R2 introduced a few changes to how we associate a Dynamics Online payment service to your AX company.  The Sign up now and Link account options we saw in AX 2012 RTM have been removed from the payment service window. In order to set this up in Accounts receivable >> Setup >> Payment >>… Read more

AX Content: Procure-to-pay (P2P) workflow

You can create many types of workflow in Microsoft Dynamics AX. In this post, we’ll look at the types of workflow that you can use in the procure-to-pay process: purchase requisition, purchase order, vendor invoice, and vendor payment. If your business needs require it, you can use all of these types of workflow. In practice,… Read more

How to Void/Cancel/Reverse an Accounts Payable Payment that does not a have check number such as ACH, Wire or Electronic Payments in Microsoft Dynamics AX 2012.

This post is to assist with voiding/canceling/reversing Vendor Payments that do not have check numbers that you cannot revers going through Bank and Cash Management. 1. Go to the All Vendors list page – Accounts Payable | Common | Vendors | All Vendors  2. In the All Vendors list page select the vendor that you… Read more

Dynamics Online user roles

When creating new payment services or when adding new users to Dynamics Online, we need to ensure that we are assigning proper roles to these services.  This user role can then be used to enter in the Payment Services setup in AX in conjunction with the service they have access to.  A newly created Microsoft… Read more

Rebate Agreements in AX 2012

Rebates are payments or credits that are payable to customers based on pre-established agreements to purchase certain items in specific quantities or amounts. There can be distinguished between three Rebate types in process manufacturing:  Rebate – The rebate type is typically processed by sending a check to the customer or by deducting the rebate amount from… Read more