Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Troubleshooting Errors when Submitting Reports to the Digipoort Service for Dutch Companies

AX 2012 supports submission of VAT and ICP declarations using the Digipoort services provided for Dutch companies. However, the services only support the TLS 1.2 protocol, which is why you may see some errors in AX: “The private key is not present in the X.509 certificate” “Authentication failed because the remote party has closed the… Read more

Check AOS event logs and SQL Server error logs for key messages using DynamicsPerf

As part of general monitoring of Dynamics AX overall system health and/or troubleshooting, you’ll want to check the Windows event logs in your AOS server(s) and SQL Server error logs. If you have DynamicsPerf (Performance Analyzer for Microsoft Dynamics) installed, you can quickly check for key messages and if necessary, export and move them all… Read more

DIXF – Importing data using Excel and ODBC

Consider a scenario where you are running AX 2012 R3 and you want to import data from Excel files using ODBC. Having recently worked a case on this topic, I thought I’d share some of the details on how this can be set up. 1. Background The main reason we were looking into this way… Read more

DIXF – Compare Entities – SQL Server replication tool is not installed

Consider a scenario where you are running AX 2012 R3 and you want to compare entities between AX companies using DIXF, but you get an error telling you that the SQL Server replication tool is not installed. 1. The DIXF functionality On a CONTOSO Demo Data TEST environment, you can find the functionality by navigating… Read more

DIXF – How to manually add a missing mapping to the DMFASSETENTITY entity

I recently worked on a case with a Partner that reported that the ‘Name’ field for the DMFASSETENTITY entity did not get imported as expected into their AX 2012 R3 CU9 environment, so I thought I would share how we resolved that by manually adding the mapping, and how we tested the solution. 1. Repro… Read more

Dynamics Online Payment Services – Common errors and troubleshooting steps

We are continuing to see a reoccurrence of very similar error messages when using Dynamics Online Payment Services (DOPS) with Microsoft Dynamics AX 2009 and 2012. The resolutions normally deal with the setup and configuration of either AX or DOPS. This blog is intended to cover some of the common errors encountered with the resolutions… Read more

DIXF – AX 2012 R3 KB3061216 – Support for new DIXF entities

We released a useful DIXF Application Hotfix in October 2015 which you may not be familiar with, and as I’ve recently been looking into this for a customer, I thought I would share some details on this topic. If you are running AX 2012 R3, then you can install KB3061216 and add a large number… Read more

DIXF – Cannot Preview source file – CommunicationException – An error occurred while receiving the HTTP response from DMFServiceHelper.svc

Consider a scenario where you are importing data using DIXF, and you get an error when you try to “Preview source file”. 1. The error The error you see looks something like this: System.ServiceModel.CommunicationException: An error occurred while receiving the HTTP response to http://servernamehere:7000/DMFService/DMFServiceHelper.svc. This could be due to the service endpoint binding not using the… Read more

IDMF – How to troubleshoot job status issues like Last run result = Error

Consider a scenario where you are using IDMF 2.0, but one or more of the jobs you are running error. How do you establish what went wrong, so that you can correct the problem? In the example below, I am working with IDMF 2.0 running on AX 2009, but the AX version I am using… Read more

DIXF – Importing Data – How to use Auto-generated to import PartyNumber

Consider a scenario where you want to import data into AX 2012 R3 using DIXF, but you want a particular value to be auto-generated by the system rather than input from a text file. The following blog post aims to show how this can be done for a specific DIXF entity, so you have an… Read more