Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Forms authentication provider stops working after applying May CU for SharePoint 2013

After we installed May CU for SharePoint 2013 (15.0.4823.1003) we were not able to log with Forms authentication users and the error (404) In SharePoint log we could see the error: Exception trying get context compatibility level: System.IO.FileNotFoundException: The site could not be found in the Web application SPWebApplication Name=DynamicsFormsSTS – at Microsoft.SharePoint.SPSite.LookupSiteInfo(SPFarm… Read more

AX 2012 AxUpdatePortal fails with error after about 6 minutes

When running the command [AxUpdatePortal -updateall -websiteurl “…” -verbose] on the EP server it sometimes happens that the execution fails with error:The operation failed to execute. Error: Microsoft Dynamics AX could not locate the Web server… In the Application event log you find a Warning with Event ID 1309 from source ASP.NET 4.0.30319.0: 3001The request… Read more

When a user add cues to AX 2012 role center then other users cannot see those cues

Scenario: A custom cue has been created and you want to add this cue in addition to some standard cues to a specific role center so that all users of the role center can see the cues. When user A (e.g. an Administrator) adds the Cues web part to a role center page and add… Read more

AX Enterprise Portal – What information and data to collect when you want to open a support case

The aim of this blog post is to provide you with some suggestions on what information and data to collect and provide when opening a Microsoft support case. You can of course use these suggestions in your own organization too, whether you are a Partner or End User of Microsoft Dynamics AX. It’s usually a… Read more

How to update AX 2012 Enterprise Portal in a multi-server web farm

This is a follow-up post from my main blog on How to install AX 2012 Enterprise Portal in a multi-server web farm: In this post we talk about how to UPDATE your Enterprise Portal (EP) deployed on a multi-server SharePoint 2013 web farm.   Pre-requisite: When you browse to the load balanced URL it will be resolved… Read more

How to Install the Dynamics AX Enterprise Portal in a Load Balanced SharePoint farm in 4 simple steps

(Please note this article assumes you have working knowledge of SharePoint, IIS, DNS and host files) 1. Create a new Web Application on the SharePoint Central Administration Server. This Web Application URL should point to the common name or Network Load Balanced (NLB) name. 2. Modify the host file found in ‘\windows\system32\drivers\etc\hosts’ on each node Point the NLB… Read more

AX ReportViewer web part fails with time out after running >90 seconds

I recently have an incident with the same timeout error mentioned in the blog in below that customer would like to run report exceeding 4 minutes in EP. The same steps are used to extend the AsyncPostBackTimeout attribute except that AxScriptManager is searched/modified instead of ScriptManager in the master page mentioned in the blog. We… Read more

Project Management and Service Industries Hotfixes Released in December 2014 (Part 1)

In this blog series I will be posting the hotfixes released for the Project Management and Accounting, as well as the Service Industries modules for Dynamics AX 2012 R2 and Dynamics AX 2012 R3 twice each month. I would like to raise visibility for customers and partners to see what’s been updated and changed, as there’s many… Read more

Link the workers to the vendors in order to manage the expense reports in AX 2012

In the attached document it is described through an example how to setup and manage the expense reports when it is necessary to link the worker that submit the expense report with a vendor account. It is useful to link the worker to a vendor so that it is possible to easily manage the expense reports… Read more

Dynamics AX 2009 Enterprise Portal: How to display companies in company chooser in alphabetical order

  Suppose we have many companies in AX 2009 and to simplify the selection of the company list in the Enterprise portal, we can use the below code change to display the company names in an alphabetical order. This will help the AX users to save time in searching and selecting the company name.  … Read more