Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

AX for Retail 2012: Customizing the Transaction Service

  A very frequent request in AX for Retail 2009 was for the ability to customize the Retail Transaction Service.  The Transaction Service is used to make synchronous calls into AX (Retail Headquarters) to get real-time information – a very common scenario for many POS operations. While it was possible to customize Transaction Service in… Read more

Help Server in AX 2012

This post is by Bob Schloman, Senior Content Publishing Manager for Dynamics AX Financials and HRM. The Help Server, a new feature in Microsoft Dynamics AX 2012, makes it easier to install, update, and extend the product documentation. We moved to a server-based infrastructure in response to feedback from customers and partners. The new Help… Read more

Best Practices on Deploying Hotfixes or Cumulative Updates Across Microsoft Dynamics AX 2012 Environments

Element IDs are assigned installation specific, meaning that the IDs are assigned when the element is first installed and that the IDs for an element can differ between installations. Applying a hotfix or a Cumulative Update (CU) separately in 2 different environments might cause element Id differences and hence Id conflicts. The recommendations on how to… Read more

AX for Retail: The Blank Operation Explained

One of the easiest and fastest ways to extend the AX for Retail POS is by using the Blank Operation.  Blank Operations can be assigned to buttons in your Retail POS till layout – and you can deploy as many of them as you wish, which makes using them very flexible.  Certain aspects of the… Read more

AX for Retail: Printing Receipts with Windows Drivers

When you set up a receipt printer in AX for Retail you have the choice to use either OPOS or Windows drivers.  With very few exceptions, you should always use OPOS drivers for standard receipt printers. Edit 2015-03-24:  This article was written for AX for Retail 2009.  Since this time the product team has added… Read more

AX for Retail: A Better Sample for EFT plug-in (Credit Card processing)

Update (May 8, 2014):  Writing an integration for credit card processing has changed greatly for AX 2012 R2 and AX 2012 R3.  Instead of modifying the EFT plug-in for the proper way to integrate is with a payment connector.  The payment connector is shared among POS, Online Store, and Dynamics AX Accounts Receivable.  Please contact… Read more

AX for Retail: Customizing the Retail Transaction Service

[Update: April 18, 2012 – This ability to customize the Transaction Service has been greatly enhanced in AX for Retail 2012.  Please see this article for information.] A common request that we get from customers wanting to extend the AX for Retail is how to customize the Retail Transaction Service to send custom data back… Read more

AX for Retail: Using DevExpress for POS Customization

  [Edit, October 31, 2014]  2012 R2 and 2012 R3 use the same DevExpress components: AX for Retail 2012 R3 Post CU9:  14.2.107.0 (DevExpressSignedNoAPTCA-14.2.107.exe) AX for Retail 2012 R3:  11.2.111.0 AX for Retail 2012 R2:  11.2.111.0 (DXperienceSignedNoAPTCA-11.2.111.exe) AX for Retail 2012 (Feature Pack):  9.2.110.0 AX for Retail 2009:  9.2.109.0 [Edit, July 2, 2015] – A… Read more