Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

AX for Retail R3: Training Videos for Commerce Data Exchange Async

I’m happy to announce greater availability for a set of training videos that I created for Commerce Data Exchange (CDX) Async Server and Async Client.  The content clocks in at around three hours and is a fairly comprehensive walkthrough of the technology.  It is primarily focused on the IT Pro audience, but developers and end… Read more

Installing the AX 2012 R3 Async Server to a Clustered SQL Server Environment

A while back I had a request to install the Microsoft Dynamics AX 2012 R3 Async Server against a SQL Server Cluster.  Since the Demo VM’s available are all one-box setup’s I thought this would be a good challenge.  As it turns out I was right, in order to install against a SQL Server Cluster we have… Read more

Connecting Retail Components on an External Computer to the Microsoft Dynamics AX R3 Azure Lifecycle Services Demo Virtual Machine

If you’re not using our AX 2012 R3 demo image on Azure by now… well, you should be. There is an excellent guide on getting your Azure account linked with Lifcecycle Services so you can deploy the demo virtual machine: Deploy Microsoft Dynamics AX on Azure [AX 2012]. If you are using the Demo VM… Read more

AX for Retail 2012 R2: Run-down on Log Files

Logging and tracing has changed quite a bit between AX for Retail 2009 and 2012 R2 so an updated version of my AX for Retail: Run-down on Log Files article is somewhat overdue.  Hopefully this will be a quick reference guide that you can use for all Retail components. Retail POS This is the component… Read more

AX for Retail 2012 R2: Commerce Data Exchange implementation guide white paper published!

One of our most common requests for documentation is an end-to-end implementation guide for Commerce Data Exchange: Synch Service (previously “Retail Store Connect”) and Commerce Data Exchange:  Real-time Service (previously “Retail Transaction Service”).  We are excited to announce that a white paper has just been published that will address this need.  As you can see… Read more

AX for Retail 2012 R2: Troubleshooting the Real-time Service

This is a follow-up from my previous post AX for Retail 2012 R2: Installing the Real-time Service and should give you some tips if you run into problems installing and configuring the Real-time Service.  Before getting into those tips, I want to go through the configuration of logging, as that will be necessary for your… Read more

AX for Retail 2012 R2: Installing the Real-time Service

[Note:  Please see the companion article for Troubleshooting Tips for the Real-time Service.] Possibly the biggest change with AX for Retail 2012 R2 is the re-architecting of the Retail Transaction Service. The first thing you will notice is that the name has been changed: Retail Transaction Service is now Commerce Data Exchange: Real-time Service. Store Connect… Read more