Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Move from LiveFyre commenting to GitHub issues on docs.microsoft.com

On March 15th, we will be transitioning the Dynamics 365 for Finance and Operations site on docs.microsoft.com to use GitHub Issues for feedback and comments, instead of using LiveFyre for threaded discussions. The docs.microsoft.com site as a whole is making this change to simplify the customer commenting system by moving all of our customer input… Read more

Technical reference reports have been released for 7.3

Updated technical reference reports have been released for Finance and Operations version 7.3: https://mbs.microsoft.com/customersource/northamerica/AX/downloads/reports/axtechrefrep The reports included in the download are: Aggregate measures​ Aggregate data entities​ Configuration key groups Configuration keys Data entities Data entity fields Key performance indicators (KPIs) License codes Menu items Menu items, license codes, and configuration keys SQL Server Reporting Services… Read more

Can’t find the Finance and Operations project type in LCS?

Want to try out Dynamics 365 for Finance and Operations, but can’t figure out how to start a Finance and Operations project in Lifecycle Services? You need to have a trial offer associated with your organization to get started. To get started, obtain the trial offer code: Partner:  https://mbs.microsoft.com/partnersource/northamerica/news-events/news/Microsoft_Dynamics_AX_Public_Preview Customer:  https://mbs.microsoft.com/customersource/global/365Enterprise/news-events/news/md365financeoperationsenterprisecusttrial  … Read more

Sample Australia GST Codes with the corresponding GST reporting codes

Note: This applies to Dynamics AX 2012 RTM, R2, R3, Dynamics 365 for Finance and Operations Wondering why you are not getting the expected amounts in your Australia Business Activity Statement (BAS)?   One of the most common reasons for that to occur is that GST Codes are not set up with the right GST… Read more

How to allow cancellation of approved Project Invoice Proposal Workflow items

Note: This applies to Dynamics AX 2012 RTM, R2, R3, Dynamics 365 for Finance and Operations   SCENARIO   The customer has defined a workflow for Project invoice proposal approvals. At times, after they have already approved the proposals via the workflow, they need to remove the invoice proposal due to some incorrect entries. When… Read more

Dynamics 365 for Finance and Operations – Requesting a ‘Database refresh’ – Enable user access

As I am sure you are already aware, you can now submit requests directly to the Dynamics Service Engineering (DSE) team by using Lifecycle Services (LCS). Submit a request to the Dynamics Service Engineering team https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/lifecycle-services/submit-request-dynamics-service-engineering-team One of the request types that you can select is the Database refresh, which includes the ability to refresh… Read more

Dynamics AX 2012 – DIXF Performance Benchmark Results

The Dynamics AX InMarket team has provided the following benchmarking results for DIXF imports based on numerous requests for this information. If there are any questions or requests for additional entity coverage please let me know! Problem Statement: Customer is importing around 500K records and the need for some form of benchmarking the performance expected… Read more

Resolving a missing reference during Package deployment

Issue: When deploying a package to UAT an error occurs: The running command stopped because the preference variable “ErrorActionPreference” or common parameter is set to Stop: Unable to resolve dependency ‘dynamicsax-dimensionsformadaptor’ Any model in a package you are deploying needs to also include all the models it references if they don’t already exist in the… Read more

How to set email notification for Workflow in Dynamics 365 for Operation

The emails notification will not be send if email template will not be set up on the workflow configuration: Depend on if the workflow is global or company related there are different ways you need to set it up: For the company related workflow you need to set it up in:  Organization administration > Setup… Read more

LCS Crash and Hang Analysis Discontinued

The LCS Crash and Hang analysis feature, which allowed automated analysis of DMP files collected from AX 2012, is being discontinued. Following recent improvements in our cloud infrastructure, the mechanism that enabled the automated analysis of DMP logs is no longer compatible and will not be supported anymore. As an alternative, we have published an… Read more