Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

AX for Retail: Modern POS Custom Labels and Strings

This is a follow-up to a previous article I wrote about modifying labels and strings in Enterprise POS.  The process is similar in Modern POS (MPOS) and Cloud POS (CPOS) but different enough that a new article is warranted.  Additionally, since that article was written we have added a couple tools to make this more… Read more

Prerequisites to allow cancelling a packing slip for WHS items

We’re very happy to announce that in AX 2012 R3 CU12 you are now able to reverse loads, cancel packing slip updates for sales orders and product receipts for purchase orders. This means you are now able to reverse the loads even when these updates have been done. This change will come through KB 3196554… Read more

What would you love to see in Dynamics 365 for Operations? Post your idea on the Ideas Portal

We now have a Dynamics 365 Ideas Portal for you to log any new ideas for Dynamics 365 for Operations: https://ideas.dynamics.com/ideas/dynamics-operations Like Microsoft Connect, you can view other suggestions, vote for or against an idea and add comments. If you want to see what has the most votes, there is a hot tab plus there… Read more

Dynamics Document Routing Agent unable to sign-in

There have been several reported cases with signing into Dynamics Printer Routing Agent. Issue: Reported Dynamics versions Update 2, 3 and 4. Dynamics version when signing into the DRA an error appears. Cause: Customer has install warehouse app into their Dynamics environment. See following link and see step 8 with in this webpage https://ax.help.dynamics.com/en/wiki/install-and-configure-dynamics-365-for-operations-warehousing/ Setting… Read more

Dynamics Document Routing Agent unable to authenticate to the Print Server (Impersonated Print User)

Scenario: There have been several cases in the past few months that customers and partners have been requesting how to get Dynamics 365 for Operations Document Routing Agent (DRA) to print documents and send documents to a Network user document assigned print queue, so that a user can identify them themselves at a network printer… Read more

Deal with Dynamics Deployment Services [wsfed-enabled]

Issue background Sometimes when we use organization account(o365 type) to log on to LCS in order to deploy AX7 VM to Azure, we want to deploy VM to an Azure subscription which is a Microsoft account (hotmail) or live id, other than the organization account. We’ll run into below issue symptoms and cannot proceed with… Read more

How to use Serial Sales picking with Warehouse Management processing in Dynamics AX 2012

With the introduction of hotfix KB # 3072929 in Dynamics AX 2012 R3, you now have the ability to utilize picking of Sales serial items with Warehouse Management processing. This functionality allows you to enable serial numbers for use only in the Sales process without actually capturing the Serial number on the Inventory transactions themselves…. Read more

How to use Subcontracting in Lean Manufacturing in AX 2012

I have worked with several partners and customers inquiring on how to setup and configure the possibility of Subcontractor processing with Lean Manufacturing in Dynamics AX 2012. Based on these conversations, I’ve taken the time to document an example of a scenario of using Subcontractor processing with Lean Manufacturing in Dynamics AX 2012. In the… Read more