Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Sample Australia GST Codes with the corresponding GST reporting codes

Note: This applies to Dynamics AX 2012 RTM, R2, R3, Dynamics 365 for Finance and Operations Wondering why you are not getting the expected amounts in your Australia Business Activity Statement (BAS)?   One of the most common reasons for that to occur is that GST Codes are not set up with the right GST… Read more

Retiring Dynamics AX MSDN Developer Center

We are retiring the Microsoft Dynamics AX Developer Center on MSDN at the end of September 2017. (The Developer Center contains links to whitepapers and other downloads that you can also find on the Microsoft Download Center.) We will redirect all of the current pages on the Developer Center to appropriate pages in the MSDN… Read more

Dynamics 365 for Finance and Operations – How to delete a record in the Number sequence – Status List form

Seeing an unexpected number sequence record in the Status list form (from the Number sequence form) that you need to delete? Wondering where to find that ‘Delete’ (File>Delete record) option that used to exist in AX 2012? That option no longer exists in Dynamics 365 for Finance and Operations. For now, you would have to… Read more

Production order end process results in variances due to differences in estimated and realized subassembly setup labor costs.

The issue that we were initially encountering was that we were experiencing large variances in our production costing.  Upon further investigation, what we found was that the variances were coming from a subassembly that had been created and was being utilized in the finished good.  Reviewing the details on that subassembly and comparing to our… Read more

AX for Retail: Modern POS Custom Labels and Strings

This is a follow-up to a previous article I wrote about modifying labels and strings in Enterprise POS.  The process is similar in Modern POS (MPOS) and Cloud POS (CPOS) but different enough that a new article is warranted.  Additionally, since that article was written we have added a couple tools to make this more… Read more

Prerequisites to allow cancelling a packing slip for WHS items

We’re very happy to announce that in AX 2012 R3 CU12 you are now able to reverse loads, cancel packing slip updates for sales orders and product receipts for purchase orders. This means you are now able to reverse the loads even when these updates have been done. This change will come through KB 3196554… Read more

What would you love to see in Dynamics 365 for Operations? Post your idea on the Ideas Portal

We now have a Dynamics 365 Ideas Portal for you to log any new ideas for Dynamics 365 for Operations: https://ideas.dynamics.com/ideas/dynamics-operations Like Microsoft Connect, you can view other suggestions, vote for or against an idea and add comments. If you want to see what has the most votes, there is a hot tab plus there… Read more

Dynamics Document Routing Agent unable to sign-in

There have been several reported cases with signing into Dynamics Printer Routing Agent. Issue: Reported Dynamics versions Update 2, 3 and 4. Dynamics version when signing into the DRA an error appears. Cause: Customer has install warehouse app into their Dynamics environment. See following link and see step 8 with in this webpage https://ax.help.dynamics.com/en/wiki/install-and-configure-dynamics-365-for-operations-warehousing/ Setting… Read more

Dynamics Document Routing Agent unable to authenticate to the Print Server (Impersonated Print User)

Scenario: There have been several cases in the past few months that customers and partners have been requesting how to get Dynamics 365 for Operations Document Routing Agent (DRA) to print documents and send documents to a Network user document assigned print queue, so that a user can identify them themselves at a network printer… Read more