Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Management Reporter 2012 compatibility with Microsoft SQL Server 2017

Management Reporter 2012 is currently not compatible with Microsoft SQL Server 2017. When you try to install Management Reporter 2012 on SQL Server 2017, you receive this error: The database deployment failed. Additional information: Microsoft.SqlServer.Dac.DacServicesException: Could not deploy package. —> Microsoft.Data.Tools.Schema.Sql.Deployment.DeploymentFailedException: Unable to connect to target server. There are no plans to support Microsoft SQL… Read more

Private contact information viewable in Company Directory

In Dynamics 365 for Finance and Operations you can select contact information on a worker to be private: Once this private option is selected only users that have specific security roles can view this private contact information. You can manage and control which security roles have access to this information by using the Global Address… Read more

Sample Australia GST Codes with the corresponding GST reporting codes

Note: This applies to Dynamics AX 2012 RTM, R2, R3, Dynamics 365 for Finance and Operations Wondering why you are not getting the expected amounts in your Australia Business Activity Statement (BAS)?   One of the most common reasons for that to occur is that GST Codes are not set up with the right GST… Read more

Dynamics 365 for Finance and Operations – How to delete a record in the Number sequence – Status List form

Seeing an unexpected number sequence record in the Status list form (from the Number sequence form) that you need to delete? Wondering where to find that ‘Delete’ (File>Delete record) option that used to exist in AX 2012? That option no longer exists in Dynamics 365 for Finance and Operations. For now, you would have to… Read more

Management Reporter 2012 CU 16 Hotfix 3813390

This hotfix addresses an issue where user security may be removed during the Company to Company mapping if there is a SQLException. If a SQLException occurs during the AX 2012 Companies to Company integration task, such as a SQL server being offline, users may be removed from the security groups in Management Reporter Security and… Read more

Additional settings for Management Reporter 2012 CU16 Hotfix 3815274

Hotfix 3815274 is an optional hotfix that can be applied to CU16. It can be loaded to revert a CU16 change with reporting tree rollups. The hotfix will allow children nodes to be rolled up to a parent that contains a Dimension filter. Before making any changes, be sure to have a backup of the… Read more

Database indexes to improve Management Reporter 2012 for Dynamics AX 2012 R3 data mart integration performance

To get the best performance for Management Reporter 2012, it is always recommended to be up-to-date and have the newest version installed. You can check your version information against the version list at:   Management Reporter feature and version number summary http://blogs.msdn.com/b/dynamics_financial_reporting/archive/2014/03/25/management-reporter-feature-and-version-number-summary.aspx   If you already have the newest version and have a large amount… Read more

What would you love to see in Dynamics 365 for Operations? Post your idea on the Ideas Portal

We now have a Dynamics 365 Ideas Portal for you to log any new ideas for Dynamics 365 for Operations: https://ideas.dynamics.com/ideas/dynamics-operations Like Microsoft Connect, you can view other suggestions, vote for or against an idea and add comments. If you want to see what has the most votes, there is a hot tab plus there… Read more

Dynamics Document Routing Agent unable to sign-in

There have been several reported cases with signing into Dynamics Printer Routing Agent. Issue: Reported Dynamics versions Update 2, 3 and 4. Dynamics version when signing into the DRA an error appears. Cause: Customer has install warehouse app into their Dynamics environment. See following link and see step 8 with in this webpage https://ax.help.dynamics.com/en/wiki/install-and-configure-dynamics-365-for-operations-warehousing/ Setting… Read more