Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Dynamics 365 for Finance and Operations – What information and data to provide when logging a performance case with Support

There are several ways to approach troubleshooting performance, and the aim of this blog post is to give Customers and Partners some guidance on what information and data to provide when you need help trying to establish why something is “slow”. QUESTIONS The sorts of questions we would typically ask include the following: 1) What… Read more

Error “The authorization token issuer is invalid. An identity provider with a matching issuer was not found in the system” upon MPOS activation

Upon activating MPOS you can run into the following error message that you would also see in Event Viewer: errorMessage The authorization token issuer is invalid. An identity provider with a matching issuer was not found in the system. In order to troubleshoot this you will need to look into the Event Viewer logs of… Read more