Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Dynamics 365 for Finance and Operations – Requesting a ‘Database refresh’ – Enable user access

As I am sure you are already aware, you can now submit requests directly to the Dynamics Service Engineering (DSE) team by using Lifecycle Services (LCS). Submit a request to the Dynamics Service Engineering team One of the request types that you can select is the Database refresh, which includes the ability to refresh… Read more

Production order end process results in variances due to differences in estimated and realized subassembly setup labor costs.

The issue that we were initially encountering was that we were experiencing large variances in our production costing.  Upon further investigation, what we found was that the variances were coming from a subassembly that had been created and was being utilized in the finished good.  Reviewing the details on that subassembly and comparing to our… Read more

Management Reporter 2012 CU 16 Hotfix 3813390

This hotfix addresses an issue where user security may be removed during the Company to Company mapping if there is a SQLException. If a SQLException occurs during the AX 2012 Companies to Company integration task, such as a SQL server being offline, users may be removed from the security groups in Management Reporter Security and… Read more

Additional settings for Management Reporter 2012 CU16 Hotfix 3815274

Hotfix 3815274 is an optional hotfix that can be applied to CU16. It can be loaded to revert a CU16 change with reporting tree rollups. The hotfix will allow children nodes to be rolled up to a parent that contains a Dimension filter. Before making any changes, be sure to have a backup of the… Read more

Unmarking locked transactions

When trying to apply a payment to an invoice in Dynamics 365 for Finance and Operations a person with a cross icon is displayed on the Settle transactions form. Typically, you could click on Inquiry> Specifications to see the transaction it is marked against. If this is blank you are not able to unmark the… Read more